These Terms and Conditions govern the use of the Paborder platform and apply to all users who access or make purchases through the website or mobile application. By accessing or using the Paborder platform, you agree to comply with and be bound by these Terms and Conditions.
1. Platform Overview
Paborder is an online marketplace that facilitates cross-border trade between Zambia and the Democratic Republic of Congo by connecting buyers with registered vendors.
2. User Accounts
Users may be required to create an account to access certain features of the platform. Users are responsible for maintaining the confidentiality of their account information and for all activities conducted under their account.
3. Product Listings
Products available on Paborder are listed by independent vendors. Vendors are responsible for ensuring that product descriptions, images, specifications, and pricing are accurate and up to date.
4. Pricing and Payments
All prices displayed on the platform may include applicable taxes, duties, and delivery charges where applicable. Payments must be completed through the approved payment methods available on the platform.
Orders will only be processed once payment has been successfully confirmed.
5. Delivery and Shipping
Paborder facilitates cross-border deliveries between Zambia and the Democratic Republic of Congo. Delivery timelines may vary depending on product location, logistics arrangements, and customs clearance processes.
Estimated delivery timelines will be communicated to the customer during checkout. By placing an order, the customer acknowledges and accepts the indicated delivery timeframe.
6. Order Cancellation
Customers may cancel an order before the order has been dispatched. Once an order has been shipped, cancellation may not be possible.
7. Returns and Refunds
Refunds and returns will be processed in accordance with the Paborder Refund Policy.
8. User Responsibilities
Users agree not to misuse the platform or engage in activities that may harm the integrity or operation of the platform.
9. Limitation of Liability
Paborder operates as a marketplace platform connecting buyers and vendors. While the platform aims to maintain high standards of service, Paborder shall not be liable for damages resulting from vendor products or delivery delays beyond its control.
10. Amendments
Paborder reserves the right to update or modify these Terms and Conditions at any time. Updated terms will be published on the platform.